His title may say operations, but his focus is on people. Learn about our COO Brian Thorn’s leadership and healing philosophy in our Q&A session.
What is your leadership philosophy and how does that tie into treatment?
I believe in leadership through radical transparency. I always appreciate when my leaders keep me informed of what is important to them and the company. I believe that our clients and their families deserve the same transparency, and as such, I am always very clear. My number one goal is to provide the best care possible to as many people as we can help. Here at Pinnacle, our mission is to remove the barriers to treatment for our patients and their families, to meet the patient where they are in their journey, and to provide them with the best care possible. It is a privilege to be able to serve our communities.
What is your own personal healing philosophy?
I believe that every human being has the ability to recover from this disease. I don’t believe that we should ever give up on one another, and that every day brings a new chance for recovery to everyone, no matter how bad one may feel. Whatever it takes to get people on that road to recovery, we need to make happen.
Based on your experience, what will you focus on during the next year at Pinnacle Treatment Centers?
I will focus on our team and our patients. I believe in a culture of purpose and integrity. Our team truly believes in PTC’s mission and show up every day to serve our communities. Our patients need to know that we are here for them and their families, and there is nothing more purposeful then coming to work every day knowing that we are helping people to save and dramatically improve their lives.
What does success look like in your position at Pinnacle Treatment Centers?
Removing the barriers to treatment and helping as many people as we can.
Why is the treatment industry important to you?
I don’t know anyone who does not have a loss in their lives to addiction in some capacity. I have been given the privilege of being able to make a difference. I cherish that opportunity and will not let my personal losses be forgotten.
What’s the most interesting thing about you that isn’t on your resume?
I am not that interesting. I enjoy coaching youth football and look at leadership very much the same way that I look at coaching. Know your players, work towards their strengths, and coach their weaknesses. With respect, at all times.
To find out more about how Brian coaches the team here at Pinnacle, please reach out at brian.thorn@pinnacletreatment.com. You can also read more Q&As with our team on our blog.